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PROGRAMME
8:45 - 9:30am
REGISTRATION & BREAKFAST
9:30 - 9:40am
MORNING CHAIRMAN'S WELCOME
Paul Sams, Partner Dutton Gregory
9:40 - 10:40am
COMPETITIVE EDGE
Discussing how to build both a successful company and personal brand.
Paul Sams - Partner, Dutton Gregory
Joanne Debenhams - Head of Marketing, Attwells
Helen Burness - Founder, Saltmarsh
Andrew Twambley - Founder, InjuryLawyers4U
10:40 -11:05am
REFRESHMENT BREAK
11:05 - 11:50am
11:50 - 12:50pm
12:50 - 1:50pm
1:50 - 2:20pm
Paul Sams - Partner, Dutton Gregory
Graham Wilkinson - Senior Partner Manager, TrustPilot
Saleem Arif – Chairman, Review Solicitors
Lisa Gray - Customer Education Manager, Rightmove
CUSTOMER EXPERIENCE
Discussing what a customer feels you’re giving them, not what you think you’re giving them
RUNNING A BUSINESS
Discussing current pressure points facing firms
Paul Sams - Partner, Dutton Gregory
Shaun Jardine - Founder, Big Yellow Penguin
Shainul Kassam - Founder, Fortune Law
Chris Bull - Principal and ExCo Member, Edge International
LUNCH BREAK
SPARK TALK - BURNOUT & BREAKING POINT
With Ollie Ollerton
UK Special Forces Soldier and directing staff (DS) from Channel 4's SAS: Who Dares Wins
AFTERNOON CHAIRMAN'S WELCOME
Natalie Moore - Managing Director, Aconveyancing
2:20 - 3:10pm
FAILURES & SUCCESSES
An open and honest conversation about failures and successes
3:10 - 4:10pm
4:10pm
Natalie Moore - Managing Director, Aconveyancing
Adrian Jaggard - CEO, Taylor Rose
Peter Ambrose - Director & CEO, The Partnership
Andrew Byrne - Director, Jackson Lewis Limited
CULTURE & TEAM
We're talking all things culture - leadership, diversity & menopause (to name just a few)
Natalie Moore - Managing Director, Aconveyancing
Laura Cartwright - Head of Conveyancing, Bell, Lamb & Joyson
Craig McMurrough - Global OCM Director, S&P
Claire Smith - Chief People Officer, Movera
CLOSING REMARKS
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